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EYE REPUBLIC LOYALTY card
Frequently Asked Questions
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Who can avail
of a LOYALTY card?
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How and where can a patient obtain
a LOYALTY card?
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When will the LOYALTY
card be available to the patient?
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Is there a registration fee,
membership fee, joining fee, annual fee, or any payment required to
avail of the card?
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What are the benefits of a
LOYALTY Cardholder?
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How can a
LOYALTY Cardholder avail
of the benefits?
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Does a
LOYALTY Cardholder enjoy
discount for Emergency Room services and Inpatient services?
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Can a Cardholder avail of his/her
outpatient Senior Citizen's discount and the 20%
LOYALTY Cardholder
discount at the same time?
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Can an employee or a stockholder
of the Ophthalmic Consultants Philippines Co. (OCP) avail of the
discounts of the LOYALTY card in addition to an existing employee or stockholder
discount scheme?
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Can a Cardholder avail of the
LOYALTY discount in any package, promotional discounts, or special
offers?
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Can a Cardholder avail of the full
LOYALTY discount when using a credit card?
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If the service is going to be paid for
by an accredited HMO, Insurance (local & international), or company
with direct billing arrangement with the hospital, do we still issue
the patient a LOYALTY
card? What do we bill from the HMO, Insurance or Company?
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What will the Cardholder do in
case of Card loss?
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All patients of EYE REPUBLIC
Ophthalmology Clinic will be given the
LOYALTY card.
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The patient will be given
a LOYALTY card
upon registration at the reception area.
Should there be additional areas
where a patient can obtain a
LOYALTY card, we will announce accordingly.
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The card will be issued to the
patient at the time of registration starting 01 March 2006.
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No fee or payment is required to
obtain a LOYALTY card. The only requirement is to be a registered patient
of the EYE REPUBLIC by availing any service provided by the EYE
REPUBLIC, i.e., outpatient services, emergency service, and
admission.
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The following benefits will be
given to the LOYALTY
Cardholder:
Prompt Registration
20% CASH or 15% CARD DISCOUNT on the following services:
Outpatient diagnostic
services (keratometry, A-scan ultrasound, biometry,
pachymetry, Humphrey visual field, digital photo and video
documentation) – only where available
Outpatient consultation
and procedures professional fees
10% CASH or 5% CARD DISCOUNT
for outpatient optical (including frames, prescription lenses,
sun glasses and contact lenses)
10% CASH or 5% CARD DISCOUNT
for surgical professional fees – only when fees are paid in
full at least 1 day before the surgery
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LOYALTY Card must be
presented by the Cardholder to the reception staff at the point of
registration for the to be extended.
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The
LOYALTY card
benefit/discount is not applicable for Emergency Room services and
Inpatient services. The discount only applies to the services
mentioned in number 5 when done on an outpatient basis and
outpatient pharmacy purchases.
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No. Only one discount scheme is
extended to any LOYALTY
Cardholder. We will use and extend the Senior Citizen's discount for
the eligible elderly or senior citizen patients.
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No. Only one discount scheme is
extended to any LOYALTY
Cardholder. The patient may use either discount scheme, but not
both.
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No. The 20% discount is not
applicable for promotional discounts, special offers, and packages
such as refractive holiday packages.
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No. The s are decreased
by 5% with payments by all credit cards that the clinic accepts.
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Yes. All patients are issued the
LOYALTY card.
There are cases that are not covered or paid for by their HMO,
Insurance or Company and they will be given the s for such
cases.
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Cardholder must report the card
loss to the reception staff at the point of registration personally
when he/she availed of any hospital service for him/her to be issued
a new card and be provided the s.
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